kpk Platform Privacy Notice

This page describes what we collect when you use kpk and how we keep that data protected. We collect information necessary to verify your identity, process your deposits and withdrawals, and deliver our services safely. Your privacy is important to us, and we handle your data according to Indonesian data-protection standards and international best practices.

We at kpk collect personal data only for legitimate purposes — account verification, payment processing, fraud prevention, and regulatory compliance. We do not sell your data to third parties. We do share some information with payment processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet only to the extent necessary to complete your transactions.

If you have questions about how we handle your data, contact our support team through the in-app help menu or visit our FAQ pageFor detailed legal information, see our legal notice

What Data We Collect on kpk

When you register for a kpk account, we collect your email address, phone number, password, name, and residential address. During identity verification, we collect a copy of your government-issued ID and a photo of your face (selfie). We use this data to confirm that you are who you say you are and to comply with Indonesian financial regulations.

When you deposit or withdraw funds on kpk, we collect transaction data — the amount, the payment method you used (e.g., ShopeePay, e-wallet, mobile banking, local payment, online payment, e-wallet), the date and time, and your account balance before and after the transaction. This information helps us process your payment, detect fraud, and maintain accurate records.

We also collect technical data about how you use kpk — your device type (Android phone, iOS browser, desktop), your IP address, the pages you visit, the games you play, and the time you spend on each activity. We use this data to improve our platform, diagnose technical issues, and understand user behaviour.

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  Account dataRequired

  Email, phone, password, name, address. Collected during registration and identity verification.

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  Transaction dataDeposits & Withdrawals

  Amount, payment method, date, time, balance. Recorded for every deposit and withdrawal.

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  Technical dataUsage Analytics

  Device type, IP address, pages visited, games played, time spent. Used to improve our platform.

How We Use Your Data on kpk

We use your account data to verify your identity and prevent fraud. Your transaction data helps us process deposits and withdrawals accurately and comply with anti-money-laundering regulations. Your technical data helps us optimize the kpk platform — for example, if we notice that the game Wolf Gold loads slowly on Android phones in Bandung, we can investigate and fix the issue.

We may also use your data to contact you about account issues, payment problems, or important updates to our service. We do not use your data to send unsolicited marketing emails unless you explicitly consent.

We at kpk keep your personal data secure and separate from advertising networks or third-party marketers.

Our kpk Data Protection Practices

Third-Party Payment Processors

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we share your transaction details with those payment providers. This sharing is necessary to complete your payment. We do not control how those providers handle your data — we recommend reviewing their privacy policies directly.

Our kpk servers store your account and transaction records. These servers may sit outside your jurisdiction; however, we encrypt your data in transit and at rest according to industry standards. We do not share your records with any advertiser, analytics company, or third party except as required by law.

Your Rights on kpk

You have the right to request a copy of the personal data we hold about you. You also have the right to request correction of inaccurate data and deletion of data we no longer need for legitimate purposes. To exercise these rights, contact our support team through the in-app help menu.

We will respond to your request within a standard review window. If we cannot delete your data immediately (for example, because it is still needed for regulatory compliance), we will explain why.

Cookies and Tracking on kpk

Our kpk platform uses cookies and similar tracking technologies to remember your login session and to maintain your account state as you navigate between games. These are functional cookies — they do not track you across other websites or sell your data to advertisers.

On mobile browsers, cookies behave similarly. On our Android app, we use app-specific identifiers to track your session. You can clear these identifiers at any time by logging out or uninstalling the app.

Personal data

Information that identifies you, such as your name, email, phone number, or ID number.

Transaction data

Records of deposits, withdrawals, amounts, and payment methods on your kpk account.

Technical data

Information about how you access kpk — device type, IP address, pages visited, and time spent.

Functional cookies

Small files that remember your kpk login session and keep you authenticated as you play.

Data Retention and Deletion

We retain your account data as long as your kpk account is active. Once you close your account, we retain transaction records for a period required by law (typically several years for regulatory compliance), then delete them securely.

If you request deletion of your data, we will delete account information that is no longer needed for service delivery. However, we may retain anonymised data (data that cannot identify you) for analytics and improvement purposes.

Contact Us About Privacy

If you have questions about how we handle your data on kpk, or if you believe we have mishandled your personal information, contact our support team through the in-app help menu. We are available during standard hours and will investigate your concern within a standard review window.

Our commitment to your privacy is core to kpk's values. Whether you're depositing via mobile banking in Jakarta, using local payment in Surabaya, or accessing live-dealer blackjack from Yogyakarta during Idul Adha, your data remains encrypted and protected. For complete details, consult our Terms and Conditions and legal noticeThank you for trusting kpk with your personal information.